This Privacy Policy explains what personal information Joliking collects when you use the platform, how we use it, who we share it with, and what rights you have over your own data. We keep this straightforward because you deserve to know exactly where your information goes.
These six points summarise how Joliking approaches data privacy. Full details are in the policy sections below.
Joliking collects personal data that is directly necessary for account registration, identity verification, payment processing, and platform security. We do not collect information beyond what is required to operate the platform safely and effectively.
Your personal information is not sold to third parties under any circumstances. Data is shared with service providers only where necessary to operate the platform, and those providers are required to handle it securely and for no other purpose.
All data transmitted between your device and the Joliking platform is protected by SSL encryption. This applies to every page, not just payment screens. Sensitive account information such as passwords is stored in a hashed and protected format.
Under applicable data protection law, you have the right to access the data we hold about you, request corrections, and in certain circumstances request that your data be deleted. You can exercise these rights by contacting our support team.
Joliking operates as a Philippines-facing platform. Data collected through the platform is processed in connection with providing services to users in the Philippines, and relevant local obligations around data handling apply to our operations.
If the Privacy Policy is updated in a way that materially affects how we handle your data, Joliking will make reasonable efforts to notify registered users through in-platform notifications or email to the address on your account before the changes take effect.
This Privacy Policy applies to all individuals who visit, register with, or use the Joliking platform at joliking.vu. This includes registered account holders, individuals who browse the platform without an account, and anyone who contacts Joliking through the support channels.
By accessing the Joliking platform or creating an account, you acknowledge that you have read this Privacy Policy and understand how your personal data will be collected and used.
The table below outlines the categories of personal data Joliking may collect and the primary source of each.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration, OTP setup |
| Financial Data | Bank account or e-wallet reference (PHP transactions) | Deposit and withdrawal requests |
| Gaming Activity | Bets placed, games played, session durations, win/loss records | During platform use |
| Technical Data | IP address, device type, browser, OS, session timestamps | Automatically on site visit |
| Communications | Support chat logs, email correspondence | When you contact support |
Joliking does not collect or store full payment card numbers. Payment transactions are processed through third-party payment providers who maintain their own security standards. The platform receives only a reference identifier for reconciliation purposes.
Joliking uses your personal data for the following purposes:
Where you have opted in to marketing communications, we may also use your contact details to inform you of promotions, bonuses, or new features available on the platform. You can withdraw this consent at any time by contacting the support team.
Joliking processes your personal data on the following legal bases:
Joliking does not sell your personal data to third parties. We share data only in the following circumstances:
Any third party that receives data from Joliking is required to handle it securely and in accordance with applicable data protection obligations. We do not permit service providers to use your data for their own marketing or commercial purposes.
Joliking uses cookies and similar technologies to operate the platform, maintain session security, and analyse how the site is used. Cookies are small text files stored on your device by your browser.
The platform uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to the platform.
Joliking retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Gaming activity records and financial transaction data are subject to retention requirements related to anti-money laundering compliance.
When your account is closed – whether at your request or by Joliking – your data is not immediately deleted. It is retained for the minimum period required by applicable law, after which it is securely deleted or anonymised.
Data used solely for analytical purposes is anonymised before retention. Anonymised data cannot be linked back to an individual and is not subject to the same retention limits.
Under applicable data protection law, you have the following rights regarding your personal data held by Joliking:
You can request a copy of the personal data Joliking holds about you. We will respond within a reasonable timeframe and provide the information in a clear format.
If any of the data we hold about you is inaccurate or incomplete, you can request that it be corrected. You can update basic account details directly from your account settings.
In certain circumstances, you can request that your personal data be deleted. This right is subject to Joliking's legal obligations to retain certain categories of data, which may limit the scope of deletion.
You can request that Joliking restricts the processing of your data in certain situations, such as while a dispute about accuracy is being resolved.
You can object to the processing of your data where Joliking relies on legitimate interests as the legal basis. You can also withdraw consent for marketing communications at any time.
To exercise any of these rights, contact the Joliking support team through the live chat on the platform or via the email address in the footer. We may ask you to verify your identity before processing a request.
Joliking applies technical and organisational measures to protect personal data from unauthorised access, loss, destruction, or alteration. These measures include SSL encryption for all data in transit, hashed storage of passwords, OTP-based login verification, and internal access controls that limit which staff members can access personal data.
While we take these precautions seriously, no online platform can guarantee absolute security. You also have a role in keeping your data safe – use a strong, unique password for your Joliking account and enable OTP verification. Do not share your login credentials with anyone.
In the event of a data breach that poses a risk to your rights and freedoms, Joliking will notify affected users and relevant authorities as required by applicable law.
The Joliking platform is strictly for individuals aged 21 and above. Joliking does not knowingly collect personal data from anyone under 21. If we become aware that an account has been registered by a minor, the account will be immediately closed and any balance will be dealt with in accordance with the Terms and Conditions.
If you believe a minor has registered an account on the platform, please contact the support team immediately.
Joliking may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. The effective date at the top of this page will be updated whenever the policy is revised.
For changes that materially affect how your data is used, Joliking will make reasonable efforts to notify registered users before the changes come into effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, you can reach the Joliking support team through the live chat available on any page of the platform. Support is available 24 hours a day, 7 days a week.
You may also contact us by email at the address shown in the footer of this page. For data-related requests, include your registered email address and a clear description of your request so the team can assist you efficiently.
You have the right to access, correct, or request deletion of your personal data. Contact our support team at any time to exercise these rights.
Contact Support via PlatformEnable OTP verification on your Joliking account. This adds a second layer of protection so your account stays secure even if your password is compromised.
Go to Account LoginJoliking uses your gaming activity data to support responsible gaming tools. Deposit limits, session timers, and self-exclusion are all available in your account.
Responsible Gaming Tools